Knowledge Management Solution

Core Leadership Development Programmes
The Essence Of Leadership
Becoming A More Effective Leader
Building Effective Teams
Leadership & the Challenges Of Mentoring
Unleashing the Power Of Corporate Culture
Emotional Intelligence: A Smarter Way to Live & Work
Vision- The Power of One
Symptoms, Causes and Consequences of Leadership Failure
Leading Strategic Change

Leadership at The Speed of Growth

Competence Management & Human Resource Developement

Transiting From Management to Leadership

Becoming a 2tst Century Global Leader
Ancillary Leadership Development Programmes
Becoming An Entrepreneurial Employee
Ethics
Motivation & other strategies for Improving Staff Performance
Personal Mastery
Customer Service Excellence

Professional front Desk Service

Excellent Presentation Skills

Business Negotiation Skills

Business Continuity Management

Key Account ManagementExcellent Problem Solving & Decision Making Skills

Business Strategy & Planning Toolkit

Excellent Presentation Skills

Business Acumen and The Balance Score Card

Strategic Product Developement

Total Qualty Management

Making the Most of Privatization and Public Private Partnerships

Business Development

A Strategic Approach to Public Sector Modernaization

Training Needs Assessment

Change

 

 

 


Business Acumen and the Balanced Scorecard

The Balanced Scorecard is a widely used conceptwhich helps managers at all levelsmonitor results in their key areas. The Balanced Scorecard process was launched from an HBR article entitled "The Balanced Scorecard - Measures That Drive Performance" and later by the bestselling book The Balanced Scorecard:Translating Strategy intoAction.

There's nothing new about using key measurements to take the pulse of an organization. What's new is the process of broadening the scope of the measures to include four key performance areas;

  • Financial Performance

  • CustomerKnowledge

  • Internal Business Processes

  • Learning and Growth
  • The Balanced Scorecard allows for the monitoring of present performance but also tries to capture information about how well the organization is positioned to perform well in the future. The Balanced Scorecard has proven equally effective for corporations, non-profits, and government agencies. In this programme, participants will learn how to apply the basics of the Balanced Scorecard to your organization or operation and also how to adapt the system to fit your specific needs.