A Strategic Approach To Public Sector Modernization
Modernization is tantamount to creating a learning public administration. In the last two
decades, a variety of reforms and projects under the mantle of public-sector modernization
were developed to achieve efficiency, effectiveness and quality in service delivery. Despite the
overwhelming consensus that public organizations must transform, there are not much strategies on how to pursuemodernization successfully.
Management of the transformation process rests on an organization's ability to embrace
constant innovation.How to best navigate the transition from a rigid and conventionalmode
of thinking towards a creative and strategic one remains the challenge in the current
knowledge-based economy. As a response to this challenge the present paper presents the
management, training and evaluationmodel a knowledge management strategic technique
that can be utilized formodernizing government organizations.
This highly interactive programme is designed to introduce knowledge management
strategic technique formodernizing government organizations. The adoption of this cutting
edge strategy will define the organization's objectives. The programme will also enable those
already in a reform programme to actively participate inmodernising their departments or
agencies.